Privacy Policy
The company Viglatoras Hotel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.
This Privacy Policy describes how we collect, use, and protect your personal data when you visit the website viglatorashotel.com.
1. Data Controller
The data controller responsible for processing your personal data is Viglatoras Hotel.
Contact email: [email protected]
2. What Data We Collect
We may collect the following categories of personal data:
- Contact details (name, email, phone number)
- Reservation or inquiry information
- Website usage data (IP address, device type, browser)
- Any information you provide through contact forms
3. Purpose of Processing
We use your personal data for the following purposes:
- Responding to contact requests
- Managing reservations or accommodation inquiries
- Improving the functionality and performance of the Website
- Complying with legal obligations
4. Legal Basis for Processing
The processing of your personal data is based on:
- Your consent (e.g., via contact forms)
- The performance of a contract or pre-contractual measures (e.g., reservations)
- Our legitimate interest in improving our services
- Compliance with legal obligations
5. Data Sharing with Third Parties
We do not sell or rent your personal data. We may share data only when necessary:
- With hosting service providers
- With technical partners for website maintenance
- With competent authorities when required by law
6. International Data Transfers
If third-party services located outside the European Economic Area are used (e.g., Google), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
7. Data Retention Period
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Data Subject Rights
You have the following rights under the GDPR:
- Right of access to your data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent
To exercise your rights, you may contact us at [email protected].
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.
10. Cookies
For more information about the use of cookies, please refer to the Website’s Cookies Policy.
11. Changes to this Policy
This Privacy Policy may be updated from time to time. Any changes will be published on the Website with an updated date.
12. Contact
For any questions regarding this Privacy Policy or to exercise your rights, you may contact us:
Viglatoras Hotel
Website: viglatorashotel.com
Email: [email protected]
We are committed to responding to all requests within a reasonable timeframe and in accordance with our obligations under the GDPR.
